FAQs and Contact Information
Q: How do I reach customer support?
A: You can use our online form here, send an email to email@example.com, or send us mail at Open Road Ski Company, PO Box 16287 Seattle WA 98116.
Q: What is the refund policy?
A: We offer a full refund, excluding shipping, for all unopened and new condition books returned within seven days of receipt of shipment. All Art Prints are custom printed and will be evaluated on a case by case basis. You will be responsible for the return shipping cost. Please use our online form here or send an email to firstname.lastname@example.org to set up a return.
Q: How do I know if an Art Print is for sale?
Q: How long does it take to receive product?
A: Typically, books and art prints leave the warehouse within 1-2 business days. Typical transit time is 5-7 additional days, slightly longer during the holidays.
Q: Can I update my shipping address for Apple Pay?
A: Yes, check out this article for more information. Make sure your shipping address is accurate before you purchase art from JamesNiehues.com