Q: Which mountains are included in the book?
A: Click here for the table of contents.
Q: I am gifting the book but I ordered it too late to share at the party. Is there a printout I can include?
A: You bet. Click here for a great print out of your gift.
Q: How do I reach customer support?
A: You can use our online form here, send an email to firstname.lastname@example.org, or send us mail at Open Road Ski Company, PO Box 16287 Seattle WA 98116.
Q: What is the refund policy?
A: We offer a full refund, excluding shipping, for all unopened and new condition books returned within seven days of receipt of shipment. All Art Prints are custom printed and will be evaluated on a case by case basis. You will be responsible for the return shipping cost. Please use our online form here or send an email to email@example.com to set up a return.
Q: How do I know if an Art Print is for sale?
Q: How long does it take to receive product?
A: Typically, books ship within 2 business days. Prints ship within a week and framed prints take 1-2 weeks. Transit times in the US are typically 5-7 days. International transit times for both books and art prints are typically 2-3 weeks, except for the UK and Canada. Transit times for unsigned books in the UK and Canada are typically 5-10 days.
Q: Can I update my shipping address for Apple Pay?
A: Yes, check out this article for more information. Make sure your shipping address is accurate before you purchase art from JamesNiehues.com